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Australia's most extensive directory of community support services providing access to 242,055 health, welfare and community service records. There is currently over 4,600 services listed for the Northern NSW area.

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StandBy Response Service

The StandBy Response Service is a community-based postvention program delivered by Northern Rivers Social Development Council providing 24-hour response to friends, families, associates and communities bereaved by suicide. Suicide is a time of immense crisis and the tragedy of suicide loss can create trauma, deeply affecting individuals, families and entire communities. In many cases those bereaved do not know where to turn for help or how to find supports that may already exist. The Standby Response Service provides a reliable single point of service coordination and contact, offering respect, understanding and support for the health and well being of people bereaved by suicide, Call 0417 119298 - 24 hours 7 days per week

Lifeline 13 11 14
Suicide Call Back service: 1300 659 467


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The Australian Service Excellence Standards are quality standards for Community Services developed for the sector by the sector.   

The Australian Service Excellence Standards (ASES) star is a nationally recognised accreditation symbol that marks NRSDC’s achievement in

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Aboriginal Cross Cultural Training (Revised for 2012)
Tue 21 Feb 2012  09.00 AM - 04.00 PM
YWCA - Goonellabah - Goonellabah
NRSDC TrainIng


To register please follow this link to our new Online Registration Program:

Aboriginal Cross Cultural Training has been revised for 2012 and is designed to help individuals and organisations work more effectively with aboriginal people rather that just raise awareness. With Aboriginal Cross Cultural Training our goal is to help participants move beyond basic Aboriginal awareness and appreciation to practical skills and tools that can be applied everywhere. This course provides greater scope for addressing some of the solutions to the problems faced by many Aboriginal people, and opportunities for participant’s questions and concerns to be addressed. Our aim is to leave participants with a positive and long lasting awareness of these issues. The experience focuses on participatory interactions in a relaxed and comfortable learning environment; respectful of individuals and Aboriginal culture.
Course summary:

  • Traditional Aboriginal society
  • Kinship
  • Dreaming
  • obligations
  • Traditional systems of law
  • Historical influences
  • Protocols


YWCA - Goonellabah   -   Website
101a Rous Rd
New South Wales
Country: au


Training News

Training Alert: Case Worker Case Manager Fundamentals - 2 days

Participants in this course will be introduced to effective case management principles and methods that will assist in the development of key strategies to strengthen casework practice.  It’s on Monday 26 Oct - Tue 27 Oct at St Vincents Private Hospital Education Centre - East Lismore.

Professional Development Training: Behaviour Problems

One-day professional development training courses are available that are suitable for family services professionals working with children, youth and their families to resolve child and teenage behaviour problems.

Training Alert: Person Centred Workplace Supervision

The person centred workplace supervision workshop is suitable for all human service sector managers and is as useful for first time supervisors as it is for those who have been in a role for a while and would like to refresh and update their practice. It’s on Thursday 12th November at YWCA in Goonellabah.

Fee-Free Training at ACE

Take advantage of fully subsidised courses in Aged Care and Early Childhood at ACE colleges, beginning in November.

FREE Dementia Carer Education

FREE Dementia Carer Education will be held in Casino on Thursday, 15 October,  6.00PM - 8.00PM at Casino RSM Club.

This session looks at the barriers to using services that family carers experience and focuses on the benefits to be gained through accessing support.

Hoarding and Squalor Information Session

This comprehensive look at the topic of Hoarding and Squalor using up to date industry information, and an introductory discussion on effective working practices, will be held in Lismore on Thursday, October 29.

Accidental Counsellor Training

Northern Rivers Community Gateway is running a whole day course as a practical mental health development workshop for volunteers and workers without accredited counselling knowledge, who may find themselves stepping into an accidental counsellor role. It’s on in Lismore on Tuesday, October 27.

StandBy Response Bereavement Workshops

“Pathways to Care” and “Crossing the River” Bereavement Workshops provide local community support for those bereaved through suicide.

Tweed Heads and surrounding villages are respectfully invited to attend this free training on Tuesday 13 October, 9.15am – 3.30pm at South Tweed Community Hall - HACC Centre Corner, Minjungbal Drive & Heffron Street, Tweed Heads South.

Emotional Intelligence Workshops

Join the Health and Community Services Workforce Council for this great workshop for anyone who would like to better understand and improve personal and professional relationships. It’s on at Caboolture on Friday 16th October and Ipswich on Friday 20th November.

Free DV Professional Development Opportunity For Community Sector and Health Sector Workers

Lifeline is running a free accredited course in Domestic Violence Response Training (DV-alert) for health, allied health and community frontline workers who come in contact with people experiencing or at risk of domestic violence as part of their work. A two-day face-to-face DV-alert workshop for Community Sector Workers will be held at the Byron Community Centre, 69 Jonson St, Byron Bay, November 25th and 26th 2015.

RAGE Training in M’bah

This one-day training is for all professionals who work with angry and violent adolescents and who would be interested in learning how to facilitate this course effectively: Monday 19 October in Murwillumbah.

Resolving Conflict: Mediation and Negotiation Skills

Conflict arises in a range of professional and personal situations. This workshop will build your skills and confidence in working through conflict situations effectively. It’s on Wednesday 4th November in Brisbane.

Working With Complex and Demanding Clients

If you work in human services with clients with complex needs this one day workshop is for you. This workshop will help you to understand challenging behaviours and explore meaningful and helpful strategies that may help. It’s on Tuesday 20th October in Brisbane.

Supporting our Aboriginal youth: Identifying & understanding domestic violence

Course Description: Aboriginal young people are likely to be affected by being exposed to and witnessing domestic and family violence. The nature of the Aboriginal family environment means that young Aboriginal people have greater exposure to the impacts of trans-generational trauma including family violence and domestic violence. These experiences can set up an attitude of acceptable and normalised behaviours resulting in unhealthy relationships, greater exposure to the legal system, AOD problems, identity issues and low self-esteem and confidence.

Training Registration - Confidence and Connection

Please find Registration form for Confidence and ConnectionTraining Registration - Confidence and Connection

Revised 2015 Training Calendar

The revised 2015 NRSDC training calendar is now available.  2015 Training Calendar - revised

NRSDC 2015 Calendar

The 2015 NRSDC Training Calendar is now available: NRSDC Training Calendar 2015

Older People Planning Ahead

An information session covering enduring guardianship and advance care directives will be held in Grafton on Monday 14 October 2013.

Parenting Course Calendar

The Family Centre's Tweed Shire Parenting Course Calendar for Term 4 is available now.