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StandBy Response Service

The StandBy Response Service is a community-based postvention program delivered by Northern Rivers Social Development Council providing 24-hour response to friends, families, associates and communities bereaved by suicide. Suicide is a time of immense crisis and the tragedy of suicide loss can create trauma, deeply affecting individuals, families and entire communities. In many cases those bereaved do not know where to turn for help or how to find supports that may already exist. The Standby Response Service provides a reliable single point of service coordination and contact, offering respect, understanding and support for the health and well being of people bereaved by suicide, Call 0417 119298 - 24 hours 7 days per week

Lifeline 13 11 14
Suicide Call Back service: 1300 659 467



Australia's most extensive directory of community support services providing access to 242,055 health, welfare and community service records. There is currently over 4,600 services listed for the Northern NSW area.

Northern Rivers Housing Forum

Northern Rivers Housing Forum

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Aboriginal Cross Cultural Training (Revised for 2012)
Tue 21 Feb 2012  09.00 AM - 04.00 PM
YWCA - Goonellabah - Goonellabah
NRSDC TrainIng


To register please follow this link to our new Online Registration Program:

Aboriginal Cross Cultural Training has been revised for 2012 and is designed to help individuals and organisations work more effectively with aboriginal people rather that just raise awareness. With Aboriginal Cross Cultural Training our goal is to help participants move beyond basic Aboriginal awareness and appreciation to practical skills and tools that can be applied everywhere. This course provides greater scope for addressing some of the solutions to the problems faced by many Aboriginal people, and opportunities for participant’s questions and concerns to be addressed. Our aim is to leave participants with a positive and long lasting awareness of these issues. The experience focuses on participatory interactions in a relaxed and comfortable learning environment; respectful of individuals and Aboriginal culture.
Course summary:

  • Traditional Aboriginal society
  • Kinship
  • Dreaming
  • obligations
  • Traditional systems of law
  • Historical influences
  • Protocols


YWCA - Goonellabah   -   Website
101a Rous Rd
New South Wales
Country: au


Training News

Training Alert: Reducing Challenging Behaviours

This is an introductory to intermediate level course. Clients who display behaviours that are challenging can be difficult for both their casework or direct worker and other people in community.

Learn the skills at Crowley Meeting and Education Centre (inside village), 154 Cherry St, Ballina, on Mon 12th and Tues 13th May 2014 – 9.30am - 5.00pm.

Training Alert: Consumer Directed Care

Consumer Directed Care (CDC) packages refer to packages of aged care services that enable the person receiving the care can have greater choice and control in how that package of support is delivered.

This course provides participants with a FAST orientation to the world of CDCS and what an organisation has to do in order to be able to administer these Packages. It’s on Wednesday 14th May 2014 – 9.30am - 4.00pm at YWCA, 101A Rous Road, Goonellabah.

Training Alert: Managing Staff Conflict

Managing Staff Conflict is an intermediate level one-day training aimed at developing skills in managing conflict between staff before it has reached a grievance procedure process.

It’s on Wednesday 7th May, 9am – 4:30pm at YWCA, 101A Rous Road, Goonellabah.

Training Alert: Understanding and Maintaining Professional Boundaries

Working in the caring professions can pose unique challenges, particularly when delivering services in a client's home environment or in community settings. This NRSDC course will explore the boundaries, Thurs 15th May in Lismore.

Linking Families Workshops

Northern District is offering 3 Linking Families Workshop in May, in Ballina, Casino and Murwillumbah.

Linking Families is an introductory workshop suitable for new staff or those who assist families to link with services on an occasional basis. The Workshops are funded by Keep Them Safe, designed by New South Wales Family Services (FAMs) and will be facilitated by Bronwen Elliot.

Training Alert: FREE FOR Family CARERS: Dementia Carers Education

This free course looks at Understanding and Responding to Changes in Behaviour For Sons, Daughters, Family and Friends. It’s on Tuesday 6th May,at House With No Steps (function room in café), 253 Wardell Rd, Alstonville.

Training Alert: Accidental Counsellor

This introductory level one-day training is for frontline workers who find themselves in situations where clients are distressed, difficult to support and/or highly emotive. It’s on at Crawley Meeting and Education Centre, 154 Cherry St, Ballina (inside Crowley Village), Thurs 8th May 2014 – 9.30am - 4.00pm.

Family Centre: Term 2 Courses

The Family Centre has released its new course program for Term 2, including Parenting, Relationship & Wellbeing courses.

Working with Young People - Self Harm / Self Injury Behaviours

A workshop on working with young people who self harm will be held Thursday, June 19, at Nerang Catholic Parish Hall, Nerang Catholic Primary school, McLaren Road, Nerang.

Integrated Case Management Workshop

A free one-day workshop to build practical skills in integrated case management will be held in Lismore and Murwillumbah: on May 6 at Canvas and Kettle Room, Tumbulgum Rd Murwillumbah; and on May 7 at Goonellabah Community Centre, 27 Oliver Ave, Goonellabah.

Training Alert: Confidence and Connection

Get ready for a thick and steady stream of training from NRSDC through May.

Beginning with…We haven’t had a public speaking course for a while – and the 2014 Training Needs Survey showed that HACC/CCSP funded workers are keenest for the opportunity. So here’s our course on Confidence and Connection: How to Speak with Presence and Authenticity, on Thursday May 1 in Lismore.

Certificate IV in Mentoring Diverse Groups (Indigenous Mentoring)

Retaining Indigenous employees and building cultural capacity are two important issues for employers. This course from Across Culture is designed to address these issues and to increase the productivity of new and existing employees.

Workshop: Carers of Those with Dementia and Physical Disability

Alzheimer’s Australia NSW and The Physical Disability Councils are holding a workshop for people who care for someone with Dementia and a Physical Disability. The workshop is on Wednesday 7 May and Thursday 8 May at Lismore Workers Sports Club, 202 Oliver Ave, Goonellabah.

Free Online Training from Redfern Legal Centre

Attend a course from your office with free online workshops (webinars) for community workers from Redfern Legal Centre.

Free Workshops on Carer Support Groups

Carers NSW is offering two free workshops for facilitators of carer support groups in Lismore on April 29: Setting up a Carer Support Group, and April 30: Carer Support Groups: A workshop for facilitators.

Self Destructive Behaviour Workshop

Alstonville in August is the scene for an excellent 2-day professionals self-harming workshop with Melbourne based training organisation SafeinOz.

Online Community Service Course

An online Community Service Course is now available through Open Colleges, an accredited vocational training provider based in Sydney where they are partnered with TAFE NSW North Coast Institute.

NSW Ombudsman Training Calendar 2014

The NSW Ombudsman offers a range of quality, affordable training workshops based on 38+ years of experience in assisting the public, government agencies and non-government organisations to improve their administrative conduct, decision-making and standards of service delivery.

Drumbeat 2014 Tour Dates

Attention educators, youth workers, mental health professionals and rehabilitation program coordinators: Drumbeat – Building Resilience Through Rhythm – has announced its 2014 National Tour, including a stopover in Byron Bay on 23 - 25 June.

The program is the winner of the WA Child Safety Award 2013 and will be touring the nation next year with its professional development training.

Older People Planning Ahead

An information session covering enduring guardianship and advance care directives will be held in Grafton on Monday 14 October 2013.

Parenting Course Calendar

The Family Centre's Tweed Shire Parenting Course Calendar for term 2 is available now.

NRSDC Upcoming Training 2014

Don't forget to take a look at the Northern Rivers Social Development Council's Training Program for 2014. Click to see the calendar: 2014_NRSDC_Training_Calendar.pdf

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