Courses & Seminars

Case Work and Case Management (in line with Keep them Safe guidelines)

Case management is an approach to arranging and coordinating care in its broadest
definition. It is based on the recognition that a trusting and empowering direct
relationship between the case worker and the client is essential to advance the client’s
use of services along a continuum of care and to restore or maintain the client’s
independent functioning to the fullest extent possible.

A caseworker needs to have the capacity to provide assistance in a sensitive and
supportive manner to particular client populations based on knowledge of human
behaviour and well developed observational and communication skills. With this
foundation, a caseworker establishes helping relationships, assesses complex problems,
selects problem-solving interventions, and helps clients to function effectively this then
creates a therapeutic process.
 Participants will be introduced to effective case
management principles and methods that will assist in the development of  key
strategies to strengthen casework practice.

Topics include:

• Introduction to Case Management principles and framework
• Risk Management and Service Establishment
• Make your recommendations count
• Facilitating Case Conferences
• Working with Multi-Disciplinary teams
• Providing Case Work for Clients with Mental Health Support Requirements
• Working with the Community
• Personal & Professional boundaries

Benefits for participant or participant’s organisation in attending the course:
relevant and current information, practice based with handbook

The target group for this course is: Case workers and Case managers