Northern Rivers Transport Info
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Northern Rivers Transport Guide

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Australia's most extensive directory of community support services providing access to 242,055 health, welfare and community service records. There is currently over 4,600 services listed for the Northern NSW area.

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Read about the Regional Social Plan

StandBy Response Service

The StandBy Response Service is a community-based postvention program delivered by Northern Rivers Social Development Council providing 24-hour response to friends, families, associates and communities bereaved by suicide. Suicide is a time of immense crisis and the tragedy of suicide loss can create trauma, deeply affecting individuals, families and entire communities. In many cases those bereaved do not know where to turn for help or how to find supports that may already exist. The Standby Response Service provides a reliable single point of service coordination and contact, offering respect, understanding and support for the health and well being of people bereaved by suicide, Call 0417 119298 - 24 hours 7 days per week

Lifeline 13 11 14
Suicide Call Back service: 1300 659 467


ASES Accreditation

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The Australian Service Excellence Standards are quality standards for Community Services developed for the sector by the sector.   

The Australian Service Excellence Standards (ASES) star is a nationally recognised accreditation symbol that marks NRSDC’s achievement in

quality improvement in service outcomes and demonstrates our pride in service quality to our clients and staff.


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Courses & Seminars


Aboriginal Cross Cultural Awareness
Thu 24 Nov 2011  09.00 AM - 04.00 PM
YWCA - Goonellabah - Goonellabah
NRSDC TrainIng


Please use this registration form: icon ACCA241111 Registration Form (163.85 kB)

Or call Donna 66201810 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Here is a flyer for your use: icon ACCA241111 Training Alert (60 kB)

This course is intended to develop a better understanding of Aboriginal culture and the historical significance of this country. It also examines the impact generated by
colonisation on present day society.

  • Recognise situations that could lead to discrimination
  • Understand issues that are more specific to Australian Indigenous people
  • Develop the skills and knowledge needed to assist Australian Indigenous people
  • Develop a plan for increasing your organisation’s effectiveness in Indigenous
  • Protect yourself and your clients from knowingly discriminating in your day to
    day work
  • Increase your capacity to deliver quality services to your clients
  • Upgrade your skills and knowledge for future career development
  • For Staff - Volunteers - Managers - Management Committee and Board

Dorothy had a good balance of facts and information along with her own personal
story which made the training very real and moving. Not what I was expecting –

“Very interesting and thought provoking. Dorothy was very open and honest, and it
was well worth attending.”

“Thank you for opening up more understanding and empathy for Aboriginal Culture.
Very helpful!”

“Should be compulsory training.”

“Dorothy is a very personal person and puts a lot of family/relevant history into the

“Dorothy is a very remarkable woman. I admire her inner strength. The cultural
awareness training introduced me to issues I had never thought about.”

"Very interesting and revelationary - had a profound effect on my understanding of
Aboriginal Culture."

"Very interesting and inspiring. Encouraged to create an 'action plan' at work!"

"Need more of this training for community organisations."

Presenter: Dorothy Pholi


YWCA - Goonellabah   -   Website
101a Rous Rd
New South Wales
Country: au