| Social Priority Issue: Clients With Complex Needs |
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The Evidence Whilst examining this issue as a regional priority, the Northern Rivers Social Development Council has endeavoured to source as much research into complex diagnoses as possible in order to ascertain if the perceived lack of cohesion around service provision is a regional characteristic or symptomatic of a wider gap in the service field. The research indicates clearly that;
In 2002 the Lismore Coordinated Community Response to Domestic Abuse Project in Finding 9 stated that “mental health is an issue for victims of domestic abuse and currently clients exhibiting erratic behaviour can be too easily ignored, as it is no-one’s responsibility to walk them through the issues and relevant services…..” In 2005 Families with complex issues are recognised in a new target group within The NSW Department of Community Services’ Early Intervention Program for Integrated Service Delivery. Funding for flexible service delivery will roll out across the Northern Rivers Region to a total of $6.882 million by the conclusion of the 2008-2009 financial year. Current and Proposed NRSDC Actions Promotion and Facilitating more Education and Training The NRSDC eNewsletter provides up-to-date information on up-coming training and workshops. NRSDC will endeavor to source training information on dual/multiple diagnosis and make this available to the community services sector in the Northern Rivers. Workplace Assessment Tool Assess and promote a workplace assessment tool adapted from a model developed in a partnership between Premier’s Dept and Mid North Coast Institute of TAFE which has been developed to assist frontline organisations self-assess their capacity to deal with a target group of people with complex needs. Complex Needs Development Worker NRSDC is currently investigating the funding options for a Complex Needs Development Worker to assist in raising awareness of the issue, instigate training and educational programs, and develop better ways for our community services sector to support clients with complex needs. Sources and Further Information Lismore Coordinated Community Response to Domestic Abuse Project 2002 North Coast Area Health Service’s Women’s Referral and Access Project 2003 Mind the Gap - The National Illicit Drug Strategy (NIDS) Project to Improve Support for Children from Families 2004 Mental Health & AOD Working Party Recommendations for SAAP SAC from the report on Exclusion Practice in SAAP 2004 Hase et al May 2002 – Social Disadvantage in the Northern Rivers Region of New South Wales. The Management of People with a co-existing Mental Health and Substance Use Disorder – Discussion Paper: http://www.health.nsw.gov.au/health-public-affairs/publications/mhsubuse/SDG(D_paper).pdf The Management of People with a co-existing Mental Health and Substance Use Disorder – Service Delivery Guidelines: http://www.health.nsw.gov.au/health-public-affairs/publications/mhsubuse/SDG(Guidelines).pdf
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The combined and inter-related issues of mental health, alcohol and other drugs and domestic violence as they affect families is a key social priority identified from Northern Rivers consultations conducted in 2002. The issue was defined as a result of the many comments made by participants about their encounters with people with multiple vulnerabilities who are trapped in a family cycle of poverty, domestic violence and substance abuse: